Privacy Policy

Introduction

DR luxury USA inc (“Darry Ring”, “DR”, “we”, “us”, “our”) is committed to respecting and protecting your privacy.
This Privacy Policy (together with any privacy notice displayed on us.darryring.com (“our site”) or otherwise communicated to you) describes the information we collect, how we use it, with whom we share it, and your rights and choices regarding such information.
Our Privacy Policy applies to the database of your information collected through our stores, website, mail, email, phone, live chat, SMS, social media platforms, and any online service location that links to us.darryring.com, as well as other services we own, control, or make available through any channel (collectively, “Our Services”). By using Our Services or interacting with us offline, you agree to the collection of information from you or that you provide to us.
Please read the following carefully to understand our views and practices. If you do not agree or consent, please discontinue use of Our Services. If you have any questions about our Privacy Policy, please contact us at clientcare@darryring.com.

The True Love Verification Technology

True Love Verification Technology creates a unique 10-digit number that combines a valid ID of yours (passport, national ID, etc.) with a biometric representation derived from a frontal facial image sent by the user. This numerical template is used for identification without storing or referencing actual images.
During your initial interaction, you submit your facial image and ID, which are processed to generate this template. In future interactions, the system uses the previously created template to verify your identity, ensuring that no actual pictures are stored, thus protecting your privacy.

How We Collect Information

We may collect personal information about our users in various ways. For example, we may collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.

What Information Is Collected By Us

• Contact Data. To create your digital identity with us, we collect your first and last name, e-mail address, postal address, phone number, and other similar contact data.
  At DR, you can customize only one engagement ring for your one true love. Each account requires facial template verification, which is permanently linked to your one true love; the name associated with this account cannot be changed or deleted.
  With this in mind, if the verification result shows that you have not previously purchased a DR engagement ring, you will not be able to buy any other products. However, if you have purchased a DR engagement ring before, you are eligible to purchase other promise rings, wedding bands or jewelry, excluding additional engagement rings.

• Profile Information. We collect details such as your interests, favorites, wish lists, ring size preferences, and other profile information.
  When you use Our Services to refer a friend or share a product, we ask for names and email addresses to ensure your friend receives the email as intended.
  This information is used only as described in this Privacy Policy. By using this feature, you confirm that you have your contacts’ permission for us to use their information as needed.

• Content. We also gather content from messages you send us, including feedback, product reviews, questions to customer support, and social media posts.
  We collect and process this information to provide tailored solutions and products, creating a personalized and supportive relationship with our customer care team.

• Payment Information. To process your payment, we collect the essential information, including your payment instrument number (such as a credit card number or financing account details) and expiration date.

• Information About Use Of Our Services. We may collect information about your devices and your use of Our Services and online activity, such as browser type and version, the operating system of your device, language, country, as well as frequently visited areas on the website and the timing of your visits.
  We also automatically collect the Internet Protocol (“IP”) address associated with your device when you visit our website. Additionally, we may collect other device information, including browser ID and device ID.
  If you use our mobile app or access the Site from a mobile device, we may collect additional information, such as mobile device ID, model, and manufacturer, operating system, version information, carrier-related details (including the name of your wireless carrier), IDs related to your phone's hardware and the network to which the device is connected, mobile phone number, application-specific and instance-specific identifiers, and location information.
  If we collect precise location information from your device, we will obtain your consent as required by law. Once you have consented, you can revoke it by managing your location services preferences through your device’s settings.

• Information from Third-Party Sources. We may receive information about you from publicly and commercially available sources, as permitted by law, and combine it with other information we receive from or about you.

How We Use Information

The purpose of collecting personal information is to provide you with services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements. This involves:

• Providing, processing, maintaining, improving and developing our services to you.

• Handling your questions or requests about our services, such as sending notifications.

• Conducting relevant promotional activities, such as providing marketing and promotional materials and updates. unless otherwise specified under applicable laws.

• Internal purposes such as data analysis, research, and development of statistical information related to the use of our services for improvement.

• Storing and maintaining information related to you for our business operations (such as business statistics) or for fulfilling our legal obligations.

• Other purposes with your consent.

We may combine this information with other information (including information across different services or devices such as computers, mobile phones and other connected devices) to provide and improve our services and content. For example, we may use your DR Account details in all services you use that require a DR Account.

Information We Share

We do not disclose personal information we collect about you, except as described in this Privacy Policy. We share personal information with service providers who perform services on our behalf based on our instructions.
We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage, and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics, and marketing services.
In addition, we may disclose information about you if we are required to do so by law or legal process, to law enforcement authorities or other government officials, and when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We also reserve the right to transfer personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

Cookies And Other Technologies

We and third parties that provide content, advertising, or functionality on Our Services may use cookies, web beacons, and other tracking technologies to enhance administration, navigation, and user experience on Our Services.
These technologies help us understand and improve Our Services, customize your online experience, and tailor advertising to your interests, including combining information from your use of different devices. For instance, they allow us to determine if you have seen a particular ad before, customize ads based on your preferences, and avoid showing duplicate ads.
This website uses Google Analytics, a service provided by Google, Inc. (“Google”). To learn more about how Google collects and processes data, please visit Google's privacy policy.
Cookies are small files placed on your device when you visit a website. They can store a unique identifier to recognize you across sessions and sites, and serve various functions, such as remembering your preferred font size on Our Services. Most browsers accept cookies by default, but you can adjust your browser settings to block or manage cookies. Note that disabling cookies may affect the functionality and performance of Our Services.
Web Beacons and Other Tracking Technologies: In addition to cookies, we and third parties may use web beacons (or “pixels”) that send information from your device to a server. These beacons can be embedded in online content, videos, and emails, allowing us to track interactions and gather data such as viewing times, IP addresses, and content engagement. Web beacons, in conjunction with cookies, help us analyze service usage and deliver more relevant content and ads on Our Services.

Security Of Data

Protecting your data is our priority. We use robust and industry-standard measures to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
However, it's important to acknowledge that no method of online transmission or electronic storage can be guaranteed to be completely secure. We are committed to continuously improving our security practices to keep your data as safe as possible.

Retention Of Data

One Love, One Lifetime: To honor our commitment, we need to retain your order information permanently, including details about the grantee. We will use your facial template to create a digital identity with us and store a mathematical representation of this data in our database to support our "One Love, One Lifetime" policy. Please note that your original ID and pictures will not be stored; they will be securely deleted after their use.
If you do not agree to this data retention policy, it may not align with our core philosophy, purchase rules, and registration agreement. As a result, we would regretfully be unable to offer you our products and services.

Transfer Of Data

Your information, including personal data, may be transferred and handled by DR Luxury USA Inc. and its affiliates outside your state or country, where data protection laws may differ. By agreeing to this Privacy Policy, you consent to this transfer.
DR is committed to protecting your data with strong security measures. We collaborate with industry leaders in data handling to ensure your information is secure. Transfers will only occur to organizations that meet strict data protection standards.
Facial front pictures and ID images are handled by two separate entities, which will not send Darry Ring any images but will provide only a numerical sequence for your Darry Ring ID. To further enhance security, we will not disclose the names of these partners to prevent potential data breaches.

Your Rights And Choices

You have certain data protection rights. DR aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access: Update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object: You have the right to object to our processing of your Personal Data.

The right of restriction: You have the right to request that we restrict the processing of your personal information.

The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

The right to withdraw consent: You also have the right to withdraw your consent at any time where DR relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.

Your California Privacy Rights

If you are a resident of California, you have certain rights under the California Consumer Protection Act of 2018 (“CCPA”).
By the CCPA, this Policy discloses:
what categories of personal information and the specific pieces of personal information we collect.
How that personal information is collected and how we use it.
The categories of personal information that are shared with third parties.
The categories or types of third parties with whom we share personal information.
As a California resident, you can request a list of the personal information we collected from you, a list of the personal information we have shared with third parties, and a list of the names of third parties with whom we have shared your personal information. You may make such a request twice per year at no charge to you.
You may also request that we do not sell or disclose your personal information to third parties. Please note that we do not sell your personal information. However, to provide you with most of our services and access to our sites we need to share certain aspects of your personal information with our third-party service providers. Accordingly, such requests may affect how you use and access our website and receive our services.
You may also request that we, and any third parties with whom we have shared your personal information, delete all your personal information. Be advised that we may limit, postpone, or deny your request to (i) facilitate any transaction that you initiate with us; (ii) comply with a legal requirement or process; (iii) comply with our security and safety measures, and (iv) comply with any other exception provided under the CCPA.
To make any of the foregoing requests, Email us at clientcare@darryring.com with the subject line “California Consumer Protection Act Request”.

Your Nevada Privacy Rights

If you are a resident of Nevada, you have the right to submit a verified request not to sell your personal information to third parties. Please note that we do not sell your personal information. If you are a resident of Nevada and already purchased our service, to make any of the foregoing requests, you can email us at clientcare@darryring.com with the subject line “Nevada Privacy Rights Request”. After verification, we will note your preference for future opt out if we change our services in the future.

Underage Users And Our Services

We do not knowingly collect personal information from individuals under the age of 18 on Our Services.
If you are under 18, please refrain from providing any personal information to us. In compliance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not collect, solicit, or use personal information from individuals under 13 without verifiable parental consent. Should we discover that an individual under 13 has registered without proper parental consent, we will promptly delete any such information.
Additionally, we do not offer or sell our products and services to individuals under 18. Our commitment to protecting younger users is strict, and we enforce this policy rigorously to ensure compliance with applicable regulations and maintain the integrity of our brand.

Links To Other Sites

Our Services may contain links to other sites that are not operated by us. If you click the third-party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Services before the change becomes effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: clientcare@darryring.com.